PRIVACY POLICY

Effective Date: March 2025  |  Last Updated: March 2025

Shop GoVape (“we,” “us,” or “our”) operates the website shopgovape.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

1. Information We Collect

We may collect the following personal information:

• Personal Identifiers: Name, email address, phone number, shipping and billing address

• Payment Information: Credit/debit card details (processed securely through third-party payment processors)

• Age Verification Data: Date of birth or other information used to verify you are 21 years of age or older

• Device & Usage Data: IP address, browser type, pages visited, time spent on site, referring URLs

• Order Information: Purchase history, product preferences, order notes

2. How We Use Your Information

• Process and fulfill your orders

• Verify age compliance (21+ requirement)

• Send order confirmations, shipping updates, and customer support communications

• Improve our website, products, and services

• Send promotional emails (with your consent)

3. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

4. Third-Party Sharing

We do not sell your personal information. We may share data with trusted third parties for:

• Payment Processing: Secure transaction handling via PCI-compliant processors

• Shipping & Fulfillment: Delivery carriers to ship your orders

• Age Verification Services: Third-party verification providers

• Analytics: Website analytics tools to improve our services

5. Payment Security

All payment transactions are encrypted using SSL technology. We do not store your full credit card information on our servers. Payments are handled by PCI-DSS compliant payment processors.

6. Age Verification Data

As required by federal and state law, we collect age verification data to ensure all customers are at least 21 years old. This data is used solely for compliance purposes and is stored securely.

7. Email Marketing Opt-Out

You may opt out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of any promotional email or by contacting us at help@shopgovape.com. Please note that transactional emails (order confirmations, shipping updates) are not affected by opt-out requests.

8. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at help@shopgovape.com.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: help@shopgovape.com

Location: West Palm Beach, FL 33411